How Will We Support You?
Fast-growing resale clothing franchise offers world-class support from day one and every day after
The decision to franchise with Kid to Kid means that you’re never going to be alone in your business. We know that the majority of our franchisees join our brand without any prior experience in the resale clothing industry, and many have never owned a business before. It’s for this reason that Kid to Kid has designed an industry-leading training and ongoing support platform designed to help you thrive in business from day one and every day after.
As Kid to Kid has grown over the decade in business to more than 100 locations throughout the nation, so has the support staff. Kid to Kid has more than 40 people working on behalf of franchisees day-in and day-out to ensure that franchisees realize their goals and exceed them.
Unlike other franchise opportunities in the resale clothing industry, Kid to Kid believes in the concept of We’re Better Together. This means that our entire franchise network is transparent. We share up-to-the-minute sales information that allows franchise owners the ability to compare how their stores are doing in relation to their peers. It also has the added benefit of being able to get help, advice, and counsel from the entire franchise network if a franchise owner hits a rough patch.
“What you measure improves,” says Scott Sloan, CEO of Kid to Kid. “We’ve found that as we’ve shared financial performance information, performance improves, as we’re able to see where the holes are and patch them up immediately. This means that our franchisees aren’t waiting for help, we are proactive in helping. We also help our franchisees learn more about their business on an ongoing basis, including national and regional training sessions. A rising tide lifts all boats, and this philosophy has been tremendous for us.”
What does world-class support look like?
Here is an outline of exactly how we will support you in your business beginning from day one:
You will travel to our headquarters in Salt Lake City, Utah, for a 12-day training session. This 11-day experience is designed to help you master our proven business model. We will teach you everything you need to know, including how to use our POS system, how to implement our marketing strategies, how to effectively lead a team, how to buy, sell, and manage inventory using our software, and so much more.
Immediately following your 11-day training session, we will put your newfound knowledge to use in a working store. For five days, you will work in every role in one of our finest Kid to Kid locations next to a very successful franchisee, getting crucial hands-on experience and mastering our business model firsthand. By the time you leave, you will be ready to launch your new business with confidence.
Financial performance is extremely important to us, and we want to ensure that you’re successful. You will benefit from an in-house bookkeeper who will not only keep you organized but will help you create a realistic business plan.
What good would the training be if you couldn’t access it when you needed it? We offer an extensive resource of online training modules to help you in every aspect of your business and to help answer any questions you have as they come up. This online training platform includes 60+ hours of employee training to save you time from having to train each employee one by one.
We provide an enormous amount of ongoing resources to help you continue to thrive over the long term. We provide regular site visits, host regular phone conferences, regional meetings and an annual educational conference for the entire Kid to Kid network.
We know our franchisees aren’t marketing experts, and they don’t have to be. Franchising with us is like hiring a world-class ad agency just to operate the branding for your new small business. We will help you develop a marketing plan you can implement right out of the gate. Plus, you already have the built-in trust and name recognition that comes from joining a team with locations throughout the United States.
We can help you with everything including:
- Social Media Marketing
- Customized Design Services
- Mass Media Help (TV and Radio)
- Email and Text Marketing
- Coupons, Offers & Promotions
In addition, we can even manage your entire marketing operations for you for a small additional fee. This means you won’t have to worry about sending regular marketing emails, tackling website and social media updates, or even ordering new in-store marketing materials. Our marketing experts can do it all.